Welcome to Bitcommerz! We value the privacy of our users and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By accessing or using our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms, please do not use our platform.
1. Information We Collect
We collect several types of information to provide and improve our services:
A. Personal Information
- Name, Email Address, Contact Details, and Payment Information when you register or make a purchase.
B. Business Information
- Company name, business type, and store-related data when you use our platform to build your e-commerce website.
C. Usage Information
- Information on how you interact with our platform, including pages visited, clicks, and actions taken.
D. Device Information
- Data about the device you use to access Bitcommerz, such as IP address, browser type, and operating system.
E. Cookies and Tracking Technologies
- We use cookies, web beacons, and similar tracking technologies to personalize your experience and understand how our services are being used.
2. How We Use Your Information
We may use the information we collect for various purposes, including:
- To Provide Services: To create and manage your account, offer customer support, and provide website-building tools.
- To Improve Our Services: Analyzing user behavior to enhance platform features and ensure system security.
- To Process Payments: Ensuring secure transactions and processing payments via third-party payment processors.
- For Marketing Purposes: With your consent, sending promotional materials, newsletters, or updates about new features.
- For Compliance and Legal Obligations: To comply with applicable legal obligations, regulatory requirements, or to defend our legal rights.
3. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your information in the following circumstances:
A. Service Providers
- We may share information with third-party vendors, consultants, and service providers who perform services on our behalf, such as payment processing, web hosting, and customer support.
B. Legal Requirements
- We may disclose your information if required to do so by law or if we believe such action is necessary to comply with a legal obligation, protect our rights, or prevent fraud or harm.
C. Business Transfers
- In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Data Security
We implement appropriate technical and organizational measures to secure your information and protect it from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Choices and Rights
A. Access and Correction
- You can access, correct, or update your personal information through your account settings.
B. Deletion
- You may request that we delete your personal data, and we will comply unless we are required to retain it for legal or legitimate business purposes.
C. Opt-out of Marketing Communications
- You may opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to collect information about your browsing activities. You can control or reset your cookies through your browser settings, but this may affect your experience using our platform.
7. International Data Transfers
As a global platform, your data may be transferred and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that your information is adequately protected.
8. Children’s Privacy
Bitcommerz is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children without parental consent.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via email or through the platform. Please review this policy periodically to stay informed.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Bitcommerz
Email: hello@bitcommerz.com
Phone: +88 01717 03 28 13
Address: 1/1 NS Road, Block A, Banasree, Rampura, Dhaka, Bangladesh
This privacy policy ensures compliance with both global standards (e.g., GDPR, CCPA) and local laws, while also reflecting the practices of competitors in the SaaS e-commerce space. Make sure to adjust specific details (e.g., contact info, regulatory references) based on your exact needs and jurisdiction.