Welcome to Bitcommerz! These Terms and Conditions (“Terms”) govern your access to and use of our platform, services, and any related content provided by Bitcommerz (“we”, “our”, “us”). By accessing or using our website and services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, you may not use our platform.
1. Acceptance of Terms
By using Bitcommerz, you affirm that you are at least 18 years old or the legal age of majority in your jurisdiction, and have the legal capacity to enter into this agreement. If you are using our services on behalf of a business, you represent and warrant that you are authorized to bind that business to these Terms.
2. Services Provided
Bitcommerz offers e-commerce solutions that allow you to create, design, and manage your own online store. Our services include website creation tools, payment integrations, product management, and customer support to help you build and run your e-commerce business.
3. Account Registration
To use our services, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account and password and for any activities that occur under your account. If you suspect any unauthorized use of your account, you must notify us immediately.
4. Subscription and Payment Terms
- Pricing: Bitcommerz offers different subscription plans, and you agree to pay the fees associated with the plan you select. The pricing may vary based on the features and services provided under each plan.
- Billing: Payment for our services is charged in advance on a recurring basis (monthly or annually), depending on your subscription. All fees are non-refundable unless otherwise specified.
- Upgrades/Downgrades: You may upgrade or downgrade your subscription at any time, and the corresponding changes in fees will be reflected in your next billing cycle.
- Taxes: You are responsible for any applicable taxes that may arise from your use of the platform, based on your location.
5. User Conduct
As a user of Bitcommerz, you agree to:
- Use the platform solely for lawful purposes and in compliance with all applicable laws.
- Provide accurate and up-to-date information in your account and during your use of the services.
- Not misuse the platform for fraudulent, illegal, or harmful activities, including violating intellectual property rights, spreading malware, or engaging in spamming.
Bitcommerz reserves the right to suspend or terminate your account if you violate these terms or engage in prohibited activities.
6. Intellectual Property
All content, designs, trademarks, and technologies available on Bitcommerz are the intellectual property of Bitcommerz or its licensors. You are granted a limited, non-exclusive, non-transferable license to use the platform for your business. You may not copy, modify, distribute, or reverse engineer any part of Bitcommerz without express written permission.
7. Third-Party Services
Bitcommerz integrates with third-party services such as payment gateways, shipping providers, and external applications. While we strive to provide seamless integrations, we are not responsible for the performance, availability, or terms of service of these third-party services. Your use of third-party services is governed by their respective terms and conditions.
8. Termination and Suspension
- By You: You may cancel your subscription at any time by contacting us or through your account settings. Upon cancellation, your account will remain active until the end of the current billing period.
- By Us: Bitcommerz reserves the right to suspend or terminate your access to the platform for any reason, including violation of these Terms, non-payment of fees, or unlawful conduct. In such cases, we may refuse to provide future services.
Upon termination, any licenses granted to you under these Terms will cease, and you will no longer have access to your store or the services.
9. Limitation of Liability
To the fullest extent permitted by law, Bitcommerz and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, or data, resulting from your use or inability to use the platform, even if we have been advised of the possibility of such damages.
Our total liability for any claim related to these Terms or your use of the platform is limited to the amount you have paid to us in the last 12 months preceding the claim.
10. Indemnification
You agree to indemnify, defend, and hold harmless Bitcommerz and its employees, directors, agents, and affiliates from any claims, liabilities, damages, losses, and expenses (including legal fees) arising out of or related to your use of the platform, violation of these Terms, or infringement of any third-party rights.
11. Modifications to the Terms
Bitcommerz reserves the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on our website or through email. Your continued use of the platform after the changes become effective will constitute your acceptance of the revised Terms.
12. Dispute Resolution
A. Governing Law These Terms shall be governed by and construed in accordance with the laws of Bangladesh, without regard to its conflict of law principles.
B. Arbitration In the event of a dispute arising from these Terms or your use of the platform, you agree to first attempt to resolve the dispute informally by contacting us. If a resolution is not reached, the dispute will be resolved by binding arbitration in accordance with the rules of the Bangladesh Arbitration Act, 2001.
13. Data Privacy
Your use of Bitcommerz is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data. By using our platform, you agree to our Privacy Policy, which is incorporated by reference into these Terms.
14. Force Majeure
Bitcommerz is not liable for any failure to perform its obligations under these Terms if such failure results from any cause beyond our reasonable control, including but not limited to natural disasters, strikes, power outages, or acts of war.
15. Miscellaneous
- Entire Agreement: These Terms, along with our Privacy Policy, constitute the entire agreement between you and Bitcommerz and supersede any prior agreements or understandings.
- Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
- No Waiver: Failure by Bitcommerz to enforce any right or provision in these Terms will not constitute a waiver of such right or provision.
- Assignment: You may not assign or transfer your rights under these Terms without our prior written consent.
16. Contact Information
If you have any questions or concerns about these Terms, please contact us at [email protected]
